True employee mobility – creation of a virtual workplace wherever we happen to be – may signal the biggest change in working practices since the industrial revolution. Organisations are already seeing benefits from instantly distributing information when, where and to whom it is needed. A few are restructuring more fundamentally, embedding knowledge directly into new streamlined business processes. Telecommunications providers are also investing heavily behind the scenes to secure and personalise the huge volumes of content available wirelessly to a workforce on the move. A book signalling the way mobile technologies will fundamentally change the face of business, as they affect the manner in which people communicate and work together, has been published today by Cisco Systems. Essays collected in Connected Workforce suggest that organisations are already reaping productivity benefits from employee mobility – the creation of a virtual workplace wherever we are – and that employees are taking more control of their work/life balance. The book also looks to the future and how the rapid expansion of mobile communications will have a profound impact on work practices, business strategies and on society as a whole. Edited by Cisco System’s Internet Business Solutions Group (IBSG) Mobile team, Connected Workforce consists of 14 essays from senior business leaders, industry visionaries and innovative service providers*. These include British Airways, Capgemini, France Telecom, Google, Hutchison Telecom, Intel, New York City, Reuters, Sprint, Telecom Italia Mobile and Vodafone. It brings together current case studies and future perspectives; giving a global view of how businesses are benefiting from distributing information through mobility solutions. A few are restructuring more fundamentally, embedding knowledge directly into new streamlined business processes.